Terms of Service
Last Updated: November 8, 2025
Welcome to Saha Robotik. These Terms of Service ('Terms') govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Acceptance of Terms
By accessing or using Saha Robotik's website, products, or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and customers of our services.
2. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
- Use our services in any way that violates applicable local, national, or international laws or regulations.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services.
- Attempt to gain unauthorized access to our systems, networks, or data.
- Use our services to transmit harmful, offensive, or inappropriate content.
- Reverse engineer, decompile, or disassemble any part of our products or services.
3. Products and Services
Saha Robotik offers various robotic products and technology solutions, including but not limited to service robots, courier robots, and AI-powered devices. We reserve the right to:
- Modify, suspend, or discontinue any product or service at any time without prior notice.
- Update product specifications, features, and pricing as necessary.
- Refuse service to anyone for any reason at our sole discretion.
4. Orders and Payments
When placing an order through our services, you agree to provide accurate and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
- Pricing: All prices are listed in the applicable currency and are subject to change without notice.
- Payment: Payment must be made in full before product delivery unless otherwise agreed in writing.
- Taxes: You are responsible for all applicable taxes, duties, and customs fees.
- Cancellations: Order cancellation policies vary by product. Please contact our sales team for specific cancellation terms.
5. Intellectual Property
All content, materials, software, and technology on our website and in our products are the property of Saha Robotik or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services or included software without our express written permission.
6. User Responsibilities
When using our products and services, you are responsible for:
- Maintaining the confidentiality of your account credentials and restricting access to your account.
- Proper installation, operation, and maintenance of our products in accordance with provided documentation.
- Ensuring a safe operating environment for our robotic products, free from hazards that could cause damage or injury.
- Complying with all applicable laws and regulations regarding the use of robotic and AI technologies.
7. Warranty and Support
Our products come with a limited warranty as specified in the product documentation. We provide technical support and maintenance services subject to the following terms:
- Warranty coverage is limited to manufacturing defects and does not cover damage from misuse, accidents, or unauthorized modifications.
- Support services are provided during business hours as specified in your service agreement.
- We reserve the right to charge fees for support requests outside the scope of your warranty or service agreement.
8. Limitation of Liability
To the maximum extent permitted by law, Saha Robotik shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill arising out of or related to your use of our services. Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Saha Robotik, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, violation of these Terms, or infringement of any intellectual property or other rights of any third party.
10. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Kocaeli, Turkey.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. We will provide notice of any material changes by posting the updated Terms on our website with a revised 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
13. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
Email: info@saharobotik.com
Phone: +90 850 307 7242
Address: Muallimköy Mahallesi, Deniz Cd. No:143-5, Bilişim Vadisi, 41400 Gebze/Kocaeli, Turkey
