Privacy Policy

At Saha Robotik, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and company details when you contact us or place an order.
Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
Communication Data: Messages, inquiries, and feedback you provide through our contact forms or customer support channels.
Transaction Data: Order details, payment information (processed securely through third-party payment processors), and delivery information.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders and service requests.
To communicate with you regarding your inquiries, orders, and customer support.
To improve our website, products, and services based on your feedback and usage patterns.
To send you marketing communications, updates, and promotional offers (with your consent).
To comply with legal obligations and protect our rights and interests.

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Types of cookies we use include:

Essential Cookies: Required for website functionality and security.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, and serving our customers. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to third parties.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Objection: Object to the processing of your personal information for certain purposes.
Data Portability: Request transfer of your data to another service provider.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised 'Last Updated' date. Your continued use of our services after such changes constitutes acceptance of the updated policy.